Terms & Conditions

Vertragssprache

The contractual language shall be German. Please refer to our German language Terms & Conditions.
Die Vertragssprache ist Deutsch. Die Allgemeinen Geschäftsbedingungen auf Deutsch finden Sie hier.
 

Cancellation Notification

Right of cancellation

You have the right to cancel your contract declaration within two weeks in writing (e.g. by letter, fax, e-mail) without giving reasons or by returning the item if the item is given to you before the expiry of the deadline. The deadline starts once you have received this notification in writing, but not before the receipt of the item by the recipient (or, if items of the same type are delivered regularly, not before the receipt of the first partial delivery) and not before the fulfilment of our information obligations according to § 312c Para. 2 of the Civil Code in combination with § 1 Para. 1, 2 and 4, Civil Code, InfoV (Order on Information Obligations), and our obligations under § 312e Para. 1 Sentence 1, Civil Code in combination with § 3 Civil Code, InfoV of Germany.
Dispatch of the cancellation or the item in good time is sufficient for compliance with the cancellation deadline. Notice of cancellation should be sent to:

Consequences of cancellation

In the event of an effective cancellation, the services received on both side must be returned (and any benefits gained (e.g. interest) must be returned). If you are unable, completely or in part, to return the received service or item, or if you can only return it in a deteriorated state, you must compensate us for the value if applicable.

If items are handed over, this does not apply if the deterioration in the item is solely due to its having been examined, as you would have been able to do in a shop, for example. In addition, you can avoid the obligation to pay compensation for any deterioration  caused by use of the item for the intended purpose if you do not use the item as your own property and avoid doing anything which would adversely affect its value. Items which can be sent as a package are to be returned at our expense and risk. Items which cannot be sent as a package will be collected from you. Obligations to reimburse payments must be met within 30 days. This deadline starts for you when your Notice of Cancellation or the item is sent, or for us when these are received.

Novalnet

Zum Zweck der Kreditprüfung wird uns die Bürgel Wirtschaftsinformationen GmbH & Co. KG, Postfach 500 166, 22701 Hamburg, die in ihrer Datenbank zu Ihrer Person gespeicherten Adress- und Bonitätsdaten einschließlich solcher, die auf der Basis mathematisch-statistischer Verfahren ermittelt werden, zur Verfügung stellen, sofern wir unser berechtigtes Interesse glaubhaft dargelegt haben.